Gadinan 2592x1944P 5MP ONVIF IP Camera with Microphone Motion Detection Xmeye App Remote Access
Q & A
1, IP camera default IP address:192.168.1.10
User name:admin,password:empty(null)
If there is a problem with “Can not find the Device”, it is the default ip address is not in the same network segment as your router.
Please click “Edit Device” to change the camera’s ip address,
For example, if your router’s ip address is 192.168.0.1, then you need to change the camera’s ip address to 192.168.0.XX.
“DeviceManage” It can find and change the IP address, upgrade the firmware.
2, P2P website: “www.xmeye.net” ,please use IE and install ActiveX,only IE supports Multi Language.Chrome,Safari just support Chinese .
then please input your P2P ID,user name and password to login and preview.
Access to the IPC through the web, only one screen can be displayed.
There are multiple IPC, please use client software to manage(such as: CMS VMS SNVR)
3,The camera’s port information.
ONVIF 2.0 Port 8899 ;RTSP Port 554 ;HTTP Port 80;Media Port 34567;E-mail default port 25; SLL protocol Port 465.
4,Does the cameras can be compatible with other manufacturers NVR?
Please confirm whether other manufacturers NVR support onvif protocol.
Our camera’s onvif protocol is onvif Profile S, does not support HTTPS protocol;
Auto focus camera, other manufacturers NVR can only zoom, can not focus.
5, The camera all supports Motion Detect,FTP,Email alarm, RTSP.
A,How to set up motion detection?
Access to IPC via IE (or CMS software), device configuration – alarm function – motion detection – on and save.
B, About FTP
FTP upload video and pictures, pictures will always upload, video files larger, after the alarm, the video file will be completed to upload.
We suggest the Sever-U and FileZilla FTP Server to upload the video or image.
C,For the Email alarm,please use Email server which supports SMTP ( Hotmail ,Yahoo not support SMTP ,it not supports Gmail temperately since the server problem ) .
D, RTSP URL for VLC media Player :
RTSP port: 554
rtsp: // (IP): (PORT) / user = (USER) & password = (PWD) & channel = (Channel) & stream = (Stream) .sdp? Real_stream
Example:
rtsp: //10.6.10.25: 554 / user = admin & password = & channel = 1 & stream = 0.sdp? Real_stream (stream = 0 primary stream 1 auxiliary stream)
If it is through the public network need to RTSP port open (default is 554), the port in the network service-RTSP can be set
6, About DDNS
Mapped media TCP port: 34567 and HTTP port: 80 (Note: mapping need to be changed to non-80)
Note: The two ports in the network settings can be viewed, can be modified
What domain names are supported?
– CN99 / DynDns / Oray / NO-IP / MYQ-SEE
Audio Record Camera
Built-in microphone records what people say, make it authentic with sound video recording
Vandalproof and Waterproof IP66
Desinged for indoor and outdoor, durable IP66 Metal housing and braket
Smart IR-Cut Night Vision The smart IR-Cut filter switches automatically between day and night to reduce color cast in day time and enhance image brightness at night making sure you can get vivid surveillance footage from dawn to dark
Flexible installation
Mult-plant View
This device support pc,tablet ,smart phone remote monitor.
Motion detection& E-mail alert
With the motion detection function, the camera is able to detect any movements happened in your house and record it. Any movements can be detected and recorded via the motion detection function and alarming e-mail will be sent timely to leave you enough time for precautions.
POE Function Optional
POE Advantage, Why Choose POE ?
Don’t need extra power cables or adapters or switch.Plug And Play and easy setup.
Mobile Phone Setting
Easy setting , mobile phone viewing (Android and iPhone iOS)
1,View via PC
Install the CMS(CMS for Windows,VMS for Mac) ( Software in the CD ,or can download online,need contact us )
How to watch via CMS:
How to find “Serial ID” (very important)
2,View via web:
Local login, 192.168.1.10 (camera default IP address)(Cloud website:www.xmeye.net)
3,View via Phone(iOS and Android):
Find “XMEye” in Apple APP or Android Market
Horizontal screen:
When you receive the goods, if you have any questions, please leave a message in the order.
Do not open the dispute, we can properly resolve the issue.
Do not leave a poor feedback, that does not solve any problems!!!
Payment
If you have any problems of payment,please contact us!
If you need to buy more goods, but the price is not very cheap, or did not find in our store, please contact us!
Shipment
1. Item will be shipped within 1-3 business days.
2. Delivery Time:
—-Via Express: Generally 3-10 working days.
—-Via Air Mail: Generally 10-30 working days.
3. We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.
4.SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
5. We do not guarantee delivery time on all international shipments due to differences in customs clearing times in individual countries, which may affect how quickly your product is inspected.
6.The shipping cost does not include any import taxes, and buyers are responsible for customs duties.
7. If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
Warranty and Return
1.We also provide 12-month free maintenance. The buyer should return the product in the original conditions to us and should bear the shipping costs for return. If any part is required to be replaced, the buyer should also pay for the costs of the parts to be replaced.
2.Before returning the items, please confirm the return address and the logistics method with us. After you give the items to the logistic company, please send us the tracking number. As soon as we receive the items, we will repair or exchange them ASAP.
3.We will refund you if you return the items within 15 days of your receipt of the items for any reason. However, the buyer should make sure that the items returned are in their original conditions. If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyer a full refund. The buyer should try to file a claim with the logistic company to recover the cost of damage or loss.
The buyer will be responsible for the shipping fees to return the items.
Customer Services
1. We guarantee that all our items are “as stated” in their descriptions. We strive for 100% customer satisfaction on every sale we complete.
2. Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars if you are satisfied with our items and services.
3. If you have any problems with our items or services, please feel free to contact us first before you leave negative feedback. We will do our best to solve any problems and provide you with the best customer services.